First Aid: More Than a Band-Aid Explanation
By Thomas L. Witt, Assistant
Vice President, Zenith Insurance Company
The Problem
Who would have ever thought that something as innocuous and simple as first aid would be so controversial and occasionally
contentious between employers and workers compensation carriers? The issue never
goes away. Questions repeatedly crop up year-to-year, year in and year out.
We’ve put men on the moon, ended the cold war, and experienced e-commerce, but can’t seem to get a
handle on first aid. Other problems remaining to be solved are a cure for cancer, peace in the Middle East, and getting the Cubs into
the World Series. I will stick to clarifying the first aid only.
First Aid Defined
With the amendment of California Labor Code (the
“Labor Code”) §5401 pursuant to AB 749 effective January 1, 2003, the
Labor Code definition of first aid is now substantially consistent with all other sources, including Administrative Director
Rule 9780(d). The Labor Code now defines first aid as follows:
“First aid" means any one-time treatment, and any follow-up visit for
the purpose of observation of minor scratches, cuts, burns, splinters, or other minor industrial injury, which do not ordinarily
require medical care. This one-time treatment, and follow-up visit for the purpose of observation, is considered first aid
even though provided by a physician or registered professional personnel. "Minor industrial injury" shall not include serious
exposure to a hazardous substance as defined in subdivision (i) of Section 6302.
Controversy
and Problem Further Defined
This rather simple definition has generated much controversy. While
this definition is seemingly clear, there are some ambiguities, and many insurance carriers have unwittingly liberalized the
interpretation. This has generally been done to appease employers so that they
can control a greater percentage of their minor medical expenses. The perception among employers
is that this practice reduces loss experience and premium rates.
Allowing employers to handle their own first aid
can be beneficial, but can be subject to abuse. Some employers, frequently
with the acquiescence of their insurance carrier, stretch the limits of true first aid.
They handle and pay for claims that extend well beyond the spirit and intent of the law. It is not uncommon for many employers to attempt to handle some injuries as first aid, only to discover
weeks later that they are incurring continuing medical expenses at which time the injury is reported to the carrier.
At
this point, medical treatment may be out of control and rehabilitating the situation is difficult. Additionally, if the employer erroneously interprets an injury as first aid only, and fails to provide
the injured worker with a Claim Form, the employer and his carrier could be faced with a presumption of compensable injury
issues under Labor Code §5402.
Moreover, employers
that repeatedly abuse the interpretation and handling of first aid may skew their loss history and experience modification
for a more favorable premium. Some primary care physicians, in an attempt to
curry favor for the employer’s referrals for treatment of work injuries, have been all too cooperative in knowingly
labeling obvious medical treatment as first aid. Whether this constitutes a form
of premium fraud is outside the scope of this article and will not be addressed here.
Employer Reporting Requirements
All claims, including first aid, should be reported to the carrier. There is conflicting authority concerning the requirement to report first aid claims.
Labor Code §6409.1(a) indicates that every employer shall file a complete report
on every occupational injury or illness, which results in lost time beyond the date of injury, which requires medical treatment
beyond first aid.
This contrasts with the position held by the Workers’
Compensation Insurance Rating Bureau (the “WCIRB”). Their position
is that every claim must be reported to the carrier, even those requiring first aid only.
This is because of experience rating considerations. This is outlined
by the WCIRB bulletin dated October 31, 1994. A recent conversation with a WCIRB
official confirms that this continues to be the policy.
If an injury is first aid only, an Employee's Claim form (DWC-1)
does not have to be provided to the employee. A claim form must still be provided
in cases where injury results in lost time beyond the date of injury or medical treatment beyond first aid.
Doctor Reporting Requirements
Labor Code § 6409 further specifies that any physician
who treats an injured worker is to complete "Doctor’s First Report of Injury"
and file it with the claims administrator within five days of the initial exam. Every
work injury or illness treated must be reported, including first aid. There are
no exceptions.
Employer and/or Physician
Penalties
A May 8, 2003 California Department of Insurance (“CDI”) notice indicates
that the CDI intends to crack down on employers and physicians for failure to report work injuries. Failure to file a timely report can lead to a civil penalty.
According to the CDI notice, the CDI and the Department
of Industrial Relations report that some employers have cut improper deals with physicians so that the employer can dictate
how injuries or illnesses are classified and reported by the doctor. In addition,
some employers have improperly requested that the physician send the Doctor’s First Report to them, but not to the claims
administrator, even when an injury clearly is beyond first aid.
The CDI Fraud Division says such deals are being marketed
as a way for employers to reduce or minimize increases in workers’ compensation premiums, but notes that they may result
in criminal violations, both for premium fraud and fraudulent denial of workers’ compensation benefits to injured workers. An April 15, 2003 CDI press release further details where a medical provider was fined
$900,000 for failure to report first aid to insurance carriers.
Examples
of First Aid
Any perceived ambiguity of the first aid definition
is clarified by OSHA’s recordkeeping guidelines, which refer to federal regulations (29 C.F.R. §1904.7(b) (5) (ii))
for a specific list of what may be considered first aid:
- Using
nonprescription medication at nonprescription strength
- Administration
of tetanus immunizations (other immunizations, such as Hepatitis B or rabies vaccine, are considered medical treatment)
- Cleaning,
flushing or soaking wounds on the surface of the skin
- Using
wound coverings such as bandages, Band-Aids, gauze pads, etc.; or using butterfly bandages or Steri-Strips (other wound closing
devices such as sutures, staples, etc., are considered medical treatment)
- Using
hot or cold therapy
- Using
any non-rigid means of support, such as elastic bandages, wraps, non-rigid back belts, etc. (devices with rigid stays or other
systems designed to immobilize parts of the body are considered medical treatment for recordkeeping purposes)
- Using
temporary immobilization devices while transporting an accident victim (e.g. splints, slings, neck collars, back boards, etc.)
- Drilling
of a fingernail or toenail to relieve pressure, or draining fluid from a blister
- Using
eye patches
- Removing
foreign bodies from the eye using only irrigation or a cotton swab
- Removing
splinters or foreign material from areas other than the eye by irrigation, tweezers, cotton swabs or other simple means
- Using
finger guards
- Using
massages (physical therapy or chiropractic treatment are considered medical treatment for recordkeeping purposes)
- Drinking
fluids for relief of heat stress
Please note that according to the OSHA recordkeeping
guidelines, if a treatment is not contained in the list above, it is not considered first aid.
Examples
of Medical Treatment
The OSHA guidelines
go on to indicate that, “Medical treatment means any treatment not contained in the list of first aid treatments.” The following examples are generally medical treatment and almost always recordable:
· Treatment of infection
· Chipped or broken teeth
· Physical therapy or chiropractic care
· Application of sutures (stitches) or staples
· Removal of foreign bodies embedded in eye
· Using any support devices with rigid stays or other systems designed to immobilize parts of the body
· Administration of certain immunizations, such as Hepatitis B or rabies
vaccine
· Cutting away dead skin (surgical debridement)
· Positive x-ray diagnosis (fractures, broken bones, etc.)
· Admission to a hospital or equivalent medical facility for treatment
· Treatment of 1st, 2nd or 3rd degree burns that require days away from work, restricted
work, transfer to another job, or medical treatment
· Removal of foreign bodies from a wound; if procedure is complicated because of depth of embedment, size or location.
· Use of prescription medication or non-prescription medication at prescription strength
Extent of injury,
regardless of type of treatment, can be considered a recordable injury under OSHA guidelines and, therefore, reported as a
work injury. These include any injury or illness that results in one or more
of the following:
- Death
- Days
away from work
- Restricted
work
- Transfer
to another job
- Medical
treatment beyond first aid
- Loss
of consciousness, or
- Diagnosis
of a significant injury or illness.
Please note that,
according to OSHA guidelines, a visit to a physician or other licensed professional for observation or counseling, while not
specified as first aid, does not constitute medical treatment. Likewise, any
diagnostic procedure (such as x-rays and blood tests, including administration of prescription medicine for diagnostic purposes)
conducted to determine whether the employee has an injury, while not specified as first aid, does not constitute medical treatment. Conversely, medical treatment can be provided to employees by laypersons; i.e., someone
other than a physician or registered medical personnel.
Lastly, Labor Code
§6409.3 addresses treatment for pesticide poisoning, indicating, “In no case
shall the treatment administered for pesticide poisoning or a condition suspected as pesticide poisoning be deemed to be first
aid treatment”.
Conclusions
I am hopeful that is clarifies many of the differences
between first aid from medical treatment so that both employers and carriers will have a consistent guide. While some insurance carriers have developed their own definitions, compliance with existing state statutes
and guidelines as outlined here is a far better policy for employers, carriers, and most importantly, the injured workers.
Carriers should work closely with their insured
employers and give them the choice concerning whether they prefer to pay for their own first aid. There should be proactive communication concerning the process and what constitutes first aid.
The test of, “If it’s not in a first aid kit, then its medical treatment,” is a good general guideline but not completely
accurate. These guidelines give the complete picture of all you wanted to know,
but were afraid to ask.
IMPORTANT NOTICE:
Please note that the information provided here is not to be construed in any circumstances as legal advice. You are urged to consult with a legal professional for an up-to-date analysis of all current laws and regulations
as they pertain to first aid and recordkeeping. The information provided here
is only current as of January 12, 2006 and may not identify every legal consideration
with respect to recordkeeping and first aid.
Thomas L. Witt
Assistant Vice President
Zenith Insurance
Company
Fresno Regional
Office
(559) 449-4803
twitt@thezenith.com
11-01-00 (updated
1-31-03 and 2-27-08)